Return policy

If for any reason you are not happy with your purchase, you may return any unopened and unused items to us within 7 days of receipt.

All packaging and/or cellophane wrapping and tamper resistant seals must be intact; otherwise the item will be considered unfit for re-sale and will not be accepted by our returns department.

To ensure we process your return and refund as quickly as possible, please follow the procedure below.

UK Returns Procedure:

•     Please contact us by phone (contact number you can find in confirmation email with your order - please send to us Text or whatsupp Text/ Instagram. Your message should contain the Order Reference Number/Invoice number from your Dispatch Note as well as a full explanation of your reason for returning the goods.
•     Goods must be in their original packaging with any seals intact and in an unused and re-saleable condition.
•     Re-package the parcel using strong packaging and ensure it is sealed securely to avoid damage during transit. Please enclose your dispatch note/receipt within the parcel.
•     Request a proof of postage. Without this, you will be unable to make a claim, should the return parcel go missing. (Please note: House of Beauty will not be liable for lost returns.)

    Please allow up to 7 days for action of your return.